What is hell? How could a loving God create such a horrible place and then be willing to send His creation there? Jill agrees that these are normal thoughts to have, but she uses a number of passages to change our perspective on the matter.
The greatest fall came when God's highest angel wanted to take His place and therefore was thrown out of heaven; hell was created as this angel's new home. Hell was never created by God for man, but if we choose to reject Him, this dreadful place becomes our eternal home.